Bpr retail B.V.

Builders of retail success
Thinking and Doing

Storytelling

Storytelling

Our
vision

Our
vision

It’s all about experience

Storytelling
Customer experience, hospitality and personal service are becoming increasingly important on the shop floor. Especially since price and quality can be measured and compared via other channels (i.e. the Internet).

Our vision:
A store that surprises visitors every time they walk and has welcoming and customer-friendly staff offers an experience that no online store can match. Prerequisites for such an experience are an optimal routing strategy and store layout. In addition, interaction, a clear concept and storytelling make all the difference. Where does the product come from? How has it been made? What is the story behind the brand? Our client The Body Shop is a prime example of how customer experience and storytelling can build strong brand.